Shipping and Delivery Policy
Shipping and Delivery Policy
Welcome to the online store of Chengdu Zelianski Automotive Service Co., Ltd. We are committed to providing our customers with efficient and reliable shipping and delivery services. Below are our shipping and delivery policies:
Processing Time
All orders will be processed within 1-3 business days of receipt. Weekends and statutory holidays are excluded.
Delivery Area
We currently offer delivery within Singapore. Please ensure you provide an accurate delivery address to avoid delivery delays.
Delivery Methods
We partner with several reputable logistics providers, including DHL and Singapore Post, to ensure you receive your package promptly.
During checkout, you can choose between standard and expedited delivery.
Estimated Delivery Time
Standard delivery typically takes 3-7 business days, while expedited delivery typically arrives within 1-3 business days. The specific delivery time varies depending on your location and other factors, such as weather conditions.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use the provided tracking number to monitor the status of your package in real time. Shipping Issues
If your package doesn't arrive on time or is damaged during shipping, please contact our customer service team immediately and we will assist you in resolving the issue.
Address Change
You can request a change in your shipping address before your order ships. Please notify us as soon as possible by email or phone.
Contact Information
If you have any questions about our shipping and delivery policies, please contact us at:
Email: service@mail.naromixy.com
Phone: 19267297304
Thank you for choosing Chengdu Zelianski Automotive Service Co., Ltd. We look forward to providing you with an excellent shopping experience and fast delivery service!