Warranty Policy

Warranty Policy

Chengdu Zelianski Automotive Service Co., Ltd. is committed to providing you with quality products and services. We guarantee that our products will be free from defects in material and workmanship under normal use. The following is our warranty policy:

Warranty Period

All products are covered by a one-year limited warranty.

Warranty Coverage

This warranty covers product failures due to defects in material or workmanship.

Problems caused by misuse, neglect, accidental damage, modification, or unauthorized repair are not covered.

Warranty Claim Process

To claim a warranty, please contact our customer service team at service@naromixy.com or 19267297304.

Please provide proof of purchase, product serial number, and a detailed description of the problem so we can process your claim.

Repair or Replacement

During the warranty period, we will repair or replace eligible products free of charge.

If the product cannot be repaired and the same model is unavailable, we will negotiate with you to provide a similar product or other solution.

Customer Responsibilities

You are responsible for safely delivering the defective product to our designated location. Shipping costs are the customer's responsibility. Before returning your product, please be sure to back up any personal data stored on your device, as repairs may result in data loss.
Special Terms

Some products may have specific warranty terms. Please carefully review the relevant documentation at the time of purchase.
Please understand that different warranty rules apply to consumable items (such as batteries).
We are committed to providing reliable after-sales support to every customer. If you have any questions or need assistance, please feel free to contact our customer service team. Thank you for choosing Chengdu Zelianski Automotive Service Co., Ltd.!

Contact Information:

Email: service@mail.naromixy.com
Tel: 19267297304
We look forward to continuing to provide you with an excellent product experience and support!